At Lock It, we’re committed to being fully transparent with our customers and providing clear expectations regarding order fulfillment and delivery times.
All orders are processed within 1–3 business days after the order is placed.
This includes inventory preparation, packaging, and handover to our shipping partners. We’ve recently optimized our fulfillment systems to ensure fast and reliable order handling.
After your order has been processed and shipped, please allow 25-40 calendar days for your package to arrive, depending on your location.
We ship internationally from our fulfillment center, using reliable logistics partners that ensure traceable and secure delivery.
As a growing brand, we are currently transitioning into a more streamlined and stable fulfillment system. This timeframe reflects international shipping from our warehouse and includes time for customs clearance and final-mile delivery in your country.
Please note:
Our products are custom-made and take time to manufacture before shipping. While we currently have inventory prepared and ready to ship, this is an important consideration for future orders as well.
Most customers with pending orders can expect to receive their packages between August 19 and August 28, 2025.
If you placed an order before mid-July 2025, please be aware that we have experienced unexpected delays due to logistical and manufacturing issues. We sincerely apologize and all our team have been working hard to fulfill all remaining orders as quickly as possible.
We truly appreciate your patience and understanding.
If for any reason you’re unable to wait for your delivery, we offer a no-questions-asked refund policy. Simply contact us via our support email and we’ll process your refund swiftly.
Thank you for supporting a small, independent business. We’re doing our best to grow responsibly and provide quality products with full transparency.