Rund Policy

Refund Policy

We offer a 90-day return policy, which means you have 90 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as received, unused, with all original packaging and accessories. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at lockitfurniture@gmail.com. 
Items sent back to us without prior return authorization will not be accepted.
Please note that customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or if you receive the wrong product. We’ll evaluate the issue and arrange a replacement or refund if necessary.

Exceptions / Non-returnable Items

Certain types of items cannot be returned, such as customized or special-order products. Please get in touch if you have questions or concerns about your specific item.

Refunds

Once we receive and inspect your return, we’ll notify you of the refund approval.
If approved, your refund will be automatically processed to your original payment method within 5–10 business days.

If more than 10 business days have passed since your refund approval, please contact us again at lockitfurniture@gmail.com.